In this article, co-authors Jonna Koponen, Saara Julkunen, Anne Laajalahti, Marianna Turunen, and Brian Spitzberg reflect on the inspiration behind their research article, “Work Characteristics Needed by Middle Managers When Leading AI-Integrated Service Teams,” published in the Journal of Service Research.
Koponen, J., Julkunen, S., Laajalahti, A., Turunen, M., & Spitzberg, B. (2024). How AI-integration is changing the workplace.
Blogikirjoitus on julkaistu 28.5.2024 Sagen >> Social Science Spacessa.